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Returns

Not a perfect fit? Explore our return and exchange policies and procedures to make your shopping experience stress-free.

How can I return an item?

You can return your order by sending the item back to us in the mail. The return needs to be within 14 days of delivery and needs to be in new condition. To get started, please enter our return portal HERE. Once your order is delivered back to us, we

How can I exchange an item for another size, style, or color?

You can exchange your order by sending the item back to us in the mail. The exchange needs to be within 14 days of delivery and needs to be in new condition. To get started, please enter our exchange portal HERE. Once your order is in the mail, we wi

What is the usual turnaround time for returns?

Once we receive your returned items, the process of returns or exchanges can typically take between 7-14 business days.

Am I liable for return shipping costs?

To return or exchange any product, you are liable for the shipping costs. For exchanges, we offer free shipping back to you with the changed item.

What is your policy on damaged items?

If you receive damaged or defective items, please notify us immediately via email, and include an image of the damages. We will send you a return label. As soon as the item is sent back a full refund will be issued.

How many days do I have to return/exhange an item?

You have 14 business days upon delivery of your order for your chance to submit a return or exchange. Anything after 14 business days is considered wear and tear, and unable to replace. Holiday Extension: We do offer an extended return window for Chr

Do you offer credit card refunds for returns?

All returns will be given store credit for the subtotal of their order. We do not issue credit card refunds.

Do you offer International returns/exchanges?

We currently do not offer international exchanges. However, we are happy to accept a return for store credit. If you need to exchange an item for a different size, you will need to place a new order for the correct size and return the size that didn'