Back To Store

Hardcore Italians

Hardcore Italians Help Center

How will I know if my order is confirmed?

How can I find my order number?

Can I change the style, color or size after an order is placed?

Can I cancel my order?

How can I track the status of my order?

What is a Pre-Order item? What if I want to cancel a Pre-Order?

Why was my order cancelled?

Can I place an order over the phone?

What should I do if I didn't get my order confirmation?

Can I place a wholesale order?

How do I change my billing information?

Can I change my shipping address?

My order says delivered, but I haven't received it?

I received the wrong item in my order

Preorder Items

I'm missing an item from my order.

Orders

What forms of payment are accepted ?

Why do I have to pay sales tax on my order?

What does shipping cost?

When will my order be delivered?

Who is responsible for custom charges?

Billing & Shipping

How can I return an item?

How can I exchange an item for another size, style, or color?

What is the usual turnaround time for returns?

Am I liable for return shipping costs?

What is your policy on damaged items?

How many days do I have to return/exhange an item?

Do you offer credit card refunds for returns?

Do you offer International returns/exchanges?

Returns

What is the Shirt of the Month Club?

Whats included with the Shirt Club subscription?

How much is shipping for the Shirt Club?

When will my first shirt of the month delivery arrive?

When do member benefits kick in?

What are my coupon codes for Member Pricing?

How do I find out which shirt I will be receiving?

How does Shirt Club billing work?

I'm having trouble logging in to membership pages

I need to skip a month, can I do that?

How do I change my address?

How do I update my credit card info?

Can I change my size?

When does my membership expire?

What is your cancellation policy?

Can I cancel my membership?

Shirt of the Month Club

Exclusions

Promotion Rules

How can I get a discount code?

Promo Terms & Conditions

Collaborate with us

What is a Brand Ambassador?

What do I get if I get accepted?

What do ambassadors have to do to participate?

Will my followers receive a discount code?

Apply to the program

Become An Ambassador

When do you restock?

How do I choose the right size?

Understanding Product Descriptions: Making an Informed Purchase

Material Guide: Understanding Fabrics and Care Instructions

Navigating Backorders and Out-of-Stock Items

Managing Account and Order History

Shopping Guide

What is the E-Gift Card?

Gift Cards

Where are you based?

What are your values?

What is your mission statement?

Who owns the brand?

About the Brand

A step-by-step guide to ensure your ordering process is smooth. Learn about payment options and the nuances of applying discounts.

All you need to know about our shipping methods, costs, and timelines. Stay updated and track your order with ease.

Not a perfect fit? Explore our return and exchange policies and procedures to make your shopping experience stress-free.

Your one-stop guide for all queries related to our monthly shirt subscription. From billing to delivery, find quick answers to the most commonly asked questions about the SOTM Club.

Stay in the loop with our latest sales, promotions, and exclusive events. Don’t miss out on the excitement!

Rock your favorite styles and looks on TikTok, Instagram and YouTube.

From size charts to style inspirations and care recommendations, find everything you need to make your shopping experience seamless.

The perfect gift for any occasion. Find out how to purchase, redeem, and check balances for our gift cards.

Discover our brand's unique story, values, and the passion that drives us. Learn about the ethos that sets our clothing apart.

All articles

Categories