Am I liable for return shipping costs?Updated 2 months ago
Yes, customers are responsible for return shipping costs unless the return is due to a mistake on our part, such as receiving the wrong item or a damaged product.
For the most seamless process, use our Returns & Exchanges Portal, which provides a prepaid return shipping label. The cost of the label will be deducted from your refund.
If you have any questions or concerns about return shipping, feel free to contact us.