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What should I do if I'm missing an item from my order?Updated a month ago

We’re sorry to hear that an item is missing from your order, and we apologize for the inconvenience. Thankfully, this doesn’t happen often, but if it does, rest assured that we’ll make it right.

For the fastest resolution, please email us at [email protected] with the following details:

  • Your order number.
  • A photo of the items you received, along with the packing slip, if available.

Requests for replacements need to be made within 7 days of receiving your order. Once we have your information, our team will work to resolve the issue as quickly as possible.

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