What is a Pre-Order? Can I cancel it?Updated a month ago

A Pre-Order item is a product you can purchase before it’s officially in stock. Pre-orders reserve your item so you’re guaranteed to receive it as soon as it becomes available. Shipping timelines for pre-order items are noted on the product page, so be sure to check the details before purchasing.

If you’d like to cancel a pre-order, please contact us as soon as possible. Pre-orders can only be canceled if the item has not yet shipped. Once the shipping process begins, cancellations are no longer possible, but you can refer to our Returns & Exchanges Policy for post-delivery options.