How do I report an issue with my order?Updated a month ago
We currently offer the following channels to contact support:
Message us
Email support is typically available from 9AM-5PM CST, 6 days a week.
For questions about your order, please email [email protected]. If you are contacting us about an existing order please include your order number. We'll always email you back within 24 hours, but it's usually much sooner.
Parli Italiano? Feel free to write to us in Italian language as well!
Call us
If you prefer phone support, call us at (630) 345-8847. We have limited availability, so if we do not answer please leave a voicemail with your name, order number (if applicable), and your inquiry.
For simple questions, give us a follow and send a DM over to @hardcoreitalians. We'll respond when we are able.