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Shipping & Delivery

All you need to know about our shipping methods, costs, and timelines. Stay updated and track your order with ease.


How Long Does It Typically Take for My Order to Ship?

Quick Turnaround: We pride ourselves on processing and shipping out most orders within 24 hours of receiving them. Our team works diligently to ensure that your purchases reach you as soon as possible. Business Days Consideration: While many orders s

Why Does My Status Say Delivered, But I Haven't Received My Order?

If your order status indicates "Delivered", but it's nowhere to be found, start by checking:. For packages delivered by USPS, it's not uncommon for items to be marked as delivered a few days before they actually arrive. Give it a couple of days and c

How Long Until I Get My Order?

Domestic orders are generally received within 2-5 business days. This duration is influenced by two main factors:. For our international customers, orders typically land within 5-14 business days. But keep in mind:. Customs Delays: Sometimes, customs

How Is Shipping Cost Determined?

Shipping costs are based on a combination of factors to ensure you get the best possible rate. Here's how it's broken down:. Delivery Location: The further the distance, the higher the cost. Shipping charges can vary based on whether it's a domestic

Do I Need to Pay Customs for My International Order?

Any package arriving in a new country might be subject to customs or import duties. These fees are levied once the parcel reaches its destination country. Remember, these additional charges are the responsibility of the package recipient. This means

Why Does My Tracking Number Say My Order Was Canceled?

We understand that seeing a status like "canceled" associated with your tracking number can be concerning. Let's clarify what's happening and assure you that your purchase is well on its way. Why was my tracking number "canceled"?. Our commitment is

Missing an Item from Your Order? Here's What to Do

At Hardcore Italians, we work diligently to get your purchases to you in the most efficient way. Sometimes, this means sending items in separate shipments. If you feel something is missing from your package, here's a step-by-step guide to help you:.

Why Was My Order Cancelled?

We understand that order cancellations can be frustrating, especially when you are eagerly waiting for your favorite Italian-themed apparel. At Hardcore Italians, customer satisfaction is our top priority, and we aim to provide a seamless shopping ex

I Received the Wrong Item in my Order

Receiving the wrong item is never ideal, and we apologize for any inconvenience this may have caused. At Hardcore Italians, we're committed to addressing such issues promptly. Here's a step-by-step guide on what to do next. Confirm the Mistake. Docum